We accept returns within 30 days of purchase.
It is important to us that you are happy with your purchase. If for any reason you are unsatisfied with the item please contact us within 14 days of delivery. For more information please see the returns policy section on the checkout page.
All our goodies are securely shipped worldwide with tracking using your choice of:
• DHL Express (4-6 days)
• First Class Priority Airmail (non-US orders only) (14-28 days)
Please enter your details on the checkout screen to see the full shipping information. Your tracking number will be sent to you via email as soon as your order is shipped.
Processing time for in-stock items is 2 working days. For pre-order items please allow an additional 10-14 days crafting time.
For silk and naturally dyed textiles: avoid prolonged exposure to sunlight or excessive rubbing against white fabric. We recommend hand-washing separately in lukewarm water.
If using detergent please use a mild type which contains no whitening or bleaching agents. If using a washing machine please select gentle wash function with cold water and no spin cycle. Air-dry in a shaded area and iron on low temperature.
Although we wash each textile multiple times before shipping to remove excess dye particles there is still a small possibility of color transference with indigo (during harsh rubbing or other close/vigorous interactions).
When washing indigo-dyed textiles during the first few washes some transparent brown or yellow color may appear in the washing water. This is a normal molecular compound characteristic of our indigo dye. Periodically removing this excess compound will leave colors more vivid than before.
Synthetically dyed textiles are beautiful immediately after dyeing while textiles dyed with indigo become more beautiful over time, developing their own characteristic shades with each day of use. Natural dyes are living colors and need to be cared for accordingly for best results. Please enjoy the gradual evolution of your naturally dyed textile.